49 WEB builds and looks after websites for local trades and service businesses. This policy explains what personal information we collect through this website, and how we use it.

Information we collect

We may collect:

• Your name, email address, phone number, and the package you ask about, when you send the enquiry form.

• Business details you share so we can build the site, such as your services, the areas you cover, and text or photos you supply.

• Messages you send about your website, including small update requests.

• Technical information such as browser, device, and pages visited, collected through analytics.

How we use your information

We use this information to:

• Reply to your enquiry and confirm the right package.

• Design, build, host, and update your website.

• Set up or optimise your Google Business Profile when that is included in your package.

• See how this website is used, so we can improve it.

• Keep the website secure.

Cookies and analytics

We use analytics to understand how this website is used. You can turn cookies off in your browser. The site will still work if you do.

Other services we use

We use other companies only where we need them to run 49 WEB:

• Website hosting

• Analytics

• Delivering your enquiry form to us

• Google, when we set up or improve a Google Business Profile for you

They only receive what they need to do that work.

Keeping information secure

We take care to protect the details you send us. No website can promise that information will never be at risk, so please avoid sending passwords or payment card numbers through the enquiry form.

Your choices

You can ask us to:

• Show you the personal information we hold about you

• Correct anything that is wrong

• Delete it, where we are allowed to

• Stop sending you messages that are not about an active package

Use the contact form, or call 01344 586428, and we will help.

How long we keep it

We keep enquiry and package details while we are building or looking after your website, and for as long afterwards as we need them for tax or legal records.

Children

These packages are for businesses. This website is not aimed at children, and we do not knowingly collect their personal information.

Changes to this policy

If this policy changes, we will update this page and the date at the top.

Contact

Questions about this policy: use the contact form or call us.

Phone: 01344 586428